A gentler approach to everyday skincare.
Botanical ingredients, chosen with intention.
We, at Tilia London work with botanical waters, plant-based oils and gentle minerals — selected to support the skin barrier and maintain balance, without harsh actives or unnecessary complexity.
Barrier-first. Suitable for sensitive skin.
New this season
The Meadow, Moisturizing Face Cream - Discovery size (10ml)
The Meadow, Moisturizing Face Cream - Discovery size (10ml)
Wonder Dew, Hydrating & Soothing Gel Mask - Discovery size (10ml)
Wonder Dew, Hydrating & Soothing Gel Mask - Discovery size (10ml)
Pure Blossom, Purifying & Calming Powder Mask - Discovery size (10ml)
Pure Blossom, Purifying & Calming Powder Mask - Discovery size (10ml)
Lillies, Gentle Cleansing Oil - Discovery size (10ml)
Lillies, Gentle Cleansing Oil - Discovery size (10ml)
Camellia, Nourishing Face Oil - Discovery size (10ml)
Camellia, Nourishing Face Oil - Discovery size (10ml)
Discovery Set
Discovery Set
Restore comfort and balance to over-treated, barrier-damaged skin.
Frequently asked questions
What is the return policy?
We accept returns within 7 days of delivery if the items are unopened, unused, and in original packaging.
Due to hygiene reasons, we can’t accept returns of opened or used products, unless they arrive damaged or defective.
If there’s an issue with your order, contact us at info@tilialondon.com with your order number and we’ll be happy to help!
Our Comfort Commitment
We want you to feel confident trying Tilia London.
If your skin doesn’t tolerate your product or it doesn’t feel right for you, you may request a refund within 30 days of receiving your order.
To keep things fair:
- The guarantee applies to first-time purchases only
- One refund per customer
- Product must not be fully used
Simply contact our support team and we’ll take care of the rest.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All our products are carefully handcrafted in Kent, UK.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.